Privacy Policy for Hooria Glow
Last updated: April 11, 2026
Hooria Glow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application Hooria Glow (the "App") and our related services.
By downloading or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
1. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
Personal Information
When you register or use our App, we may ask for personal information that identifies you, including but not limited to:
- Email address
- Phone number
- Name
- Shipping address (for order delivery)
Device Permissions
To provide specific features, our App may request access to certain permissions on your mobile device. You can manage these permissions in your device settings at any time.
- Camera: We request camera access to allow you to take photos for profile pictures or to interact with features that require image capture.
- Photo Gallery / Storage: We request access to your device's gallery or storage to allow you to upload images (e.g., for profile settings or product reviews) and to save App-related data.
- Location: We may request access to your location to facilitate accurate delivery services and to show you relevant offers based on your geographic location.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our App.
- To monitor the usage of the Service.
- To detect, prevent, and address technical issues.
3. Third-Party Services
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Firebase: We use Google Firebase for backend services, analytics, and authentication. Firebase controls how data is stored and processed. You can read more about Firebase's Privacy Policy here.
4. Data Retention and Deletion
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Account Deletion: You have the right to request the deletion of your account and personal data. If you wish to delete your account, you may do so within the App settings (if available) or by contacting us directly at info.onshope@gmail.com. We will process your request in accordance with applicable laws.
5. Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
6. Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
info.onshope@gmail.com